How it works

Booking, without surprises

Four steps, the price written first, and a person who answers. Below is everything that usually sits in the small print.

The steps

From the search to the keys

  1. 01

    Choose the home

    Area, guests, dates. Every page has all the photographs and the starting price.

  2. 02

    Check the dates

    The button takes you to the booking engine with dates and guests already filled in. There you see the total with every item.

  3. 03

    Confirm

    You receive the confirmation by email with the address, directions and the support number.

  4. 04

    Arrive

    Between 3 and 7 pm you find the keys, the home cleaned, the beds made. Check-out is by 10 am.

The price

Included and extra

In the price

  • Linens, towels and the arrival cleaning
  • Check-in 3 to 7 pm, check-out by 10 am
  • Wi-Fi, TV, electricity, water and gas
  • Phone support for the whole stay

Not included

  • Final cleaning: €50 to €80 depending on the home
  • Parking: €15 to €20 a day, to be booked in advance
  • Rapallo tourist tax
  • Pets on request, only at Attico San Faustino
  • Deposit up to €300, returned at check-out

Nightly prices on the pages are starting prices, in low season. The total for your dates comes on the booking engine before you confirm.

The rules

House rules

  • Arrival and departure

    Check-in from 3 to 7 pm. Check-out by 10 am. Late arrivals by arrangement.

    3 to 7 pm
  • Quiet hours

    From 11 pm to 6 am. These are lived-in buildings, and the neighbours are ours.

    11 pm to 6 am
  • Deposit

    Up to €300 for any damage, returned at check-out.

    €300
  • Pets

    On request at Attico San Faustino. Not in the other homes.

    on request
  • Minimum age

    The person booking must be at least 18. No parties, no smoking indoors.

    18
  • Minimum stay

    Two nights. Three at Attico San Faustino. It may rise in high season.

    2 nights

Questions

Before you confirm

Can I pay in instalments or on departure?

Payment terms are shown on the booking engine with the rate you choose. For anything unusual, write to us first.

What if I arrive after 7 pm?

Write to us as soon as you know your time. It can usually be arranged, with a small fee for late-night arrivals.

Do the homes have a cot or a high chair?

On request, where there is room. Tell us the children's ages when you book.

Do you issue invoices?

Yes, with the details you send us at booking.

The keys on the living room table, with the towels

The keys are on the table

Pick the home and add your dates.